Health Harbor
Using generative AI to call insurance for healthcare clinics
https://healthharbor.co/
We use generative AI to call insurance on behalf of healthcare clinics through EHR & RCM solution. We save clinics up to 40 hours of calls every week over existing outsourced human solutions.
Compared to the existing solutions for benefits verifications:
- We're faster -- by default, we have a turnaround of 24 hours compared to typically a 3 day turnaround for competitors
- We can reach more payors -- as long as they have a phone line, we can support calling them for benefits. There's quite a few payors in both medical and dental (e.g. Seledent) that have yet to offer a digital retrieval of benefits
- We're reliable and consistent -- there is no person-to-person variation or skipping of steps when it comes to working with software